Are you sure you want to innovate like a startup?

Posted by on Jan 18, 2017 in Innovation Strategy | No Comments
Are you sure you want to innovate like a startup?

Co-authored by Aldo de Jong and Harry Wilson from Claro Partners and Pascal Bouvier, fintech venture capital investor. Let’s paint some broad strokes: a startup throws mud at the wall and see’s what sticks, with a 0.2% success rate or less. A corporation makes more planned, but slower, moves and hits around a 12.5% success […]

The growing importance of anthropology in the C-Suite

Posted by on Sep 29, 2016 in Innovation Strategy | No Comments
The growing importance of anthropology in the C-Suite

“Anthropology is to engage in radical agitation.” Those were the words from John F Sherry that kicked off this year’s EPIC Conference. It was a spirited start from the well-respected professor of marketing and anthropology, on the stage at The University of Minnesota. The Ethnographic Praxis in Industry Conference (EPIC) is the gathering of the […]

“We´ve succeeded. Now what?”

Posted by on Sep 28, 2016 in Innovation Strategy | No Comments
“We´ve succeeded. Now what?”

For more than six years, Claro has been engaging with all kinds of clients, from startups to Fortune 500 companies. We do this intentionally, because as innovation consultants, we need to understand both extremes, their attitudes and approaches in the face of disruption. While startups may fail fast and adapt quickly, corporations demonstrate how to […]

Rethinking vaccination records in South Asia

Posted by on Apr 13, 2016 in Innovation Strategy | No Comments
Rethinking vaccination records in South Asia

A story from the field A large crowd of Halima’s friends and neighbours accompany us as we make our way through the maze leading to her house in a village in Vaishali district, Bihar, India. Even after mentioning that we’d like to have a conversation with her in private, several women and children hover behind […]

Failure: an Opportunity to Build Trust

Posted by on Nov 11, 2015 in Innovation Strategy | No Comments
Failure: an Opportunity to Build Trust

“We broke the most important part of our vehicles,” VW laments on a special section of its website, “your trust.” The website post goes on to promise that winning back that trust is the company’s number one priority. Thanks VW. It means a lot to read those words, especially in a post just above your […]

Bridging the gap between ethnographic practice and business

Posted by on Sep 9, 2015 in Innovation Strategy | No Comments
Bridging the gap between ethnographic practice and business

At this year’s Consumer Electronics Show in Las Vegas, I was enjoying a salad with a technology executive, in your typical CES “let’s grab a quick lunch in between two meetings that are only one hotel but somehow one hour apart from each other”. The executive was describing all the research that his company has […]

Struggling to navigate disruption? Here’s how trends can help you

Posted by on Sep 1, 2015 in Innovation Strategy | No Comments
Struggling to navigate disruption? Here’s how trends can help you

“The only constant is change” Contrary to popular belief, Heraclitus never said these words. They manage to sum up perfectly the ancient philosopher’s brief of the “universal flux.” And, paradoxically more than 2,400 years after the theory that made them possible, these five words happen to be the ultimate description of the world we live […]

The new shape of FinTech is making the world a better place

Posted by on Aug 24, 2015 in Innovation Strategy | No Comments
The new shape of FinTech is making the world a better place

As surprising as this might sound, FinTech might be your best bet if you want to make the world a better place today. Lower barriers to entry brought about by the digitisation of the world are forcing the financial services beast to take a new shape – one that puts a higher premium on giving […]

On Mexico, its financial culture, its Digital Natives and a last distressing insight

Posted by on Jul 2, 2015 in Innovation Strategy | No Comments
On Mexico, its financial culture, its Digital Natives and a last distressing insight

As a part of our Always in Beta project, I went out to Mexico City to understand how Mexican Digital Natives think about their finances. Here’s a bit of a flavour of the Digital Natives we interviewed, some of the most interesting insights we captured, and a final reflection.

Lean is too hot; traditional planning is too cold. Finding the ‘just right’ strategy for business.

Posted by on Jun 16, 2015 in Innovation Strategy | No Comments
Lean is too hot; traditional planning is too cold. Finding the ‘just right’ strategy for business.

In a world in which everything is subject to sudden change, it is difficult for companies to stay relevant, and the quest to find and exploit value has become more challenging than ever.

Today’s rapidly changing world means the traditional strategic plan is no longer viable. But several years into the cult of lean, it is becoming clear that it is not the panacea that corporates had hoped for.

How can we bridge the strategic capabilities of traditional visions and lean models to get the best of both worlds?

What keeps the banks up at night?

Posted by on May 12, 2015 in Innovation Strategy | No Comments
What keeps the banks up at night?

In April, we welcomed 6 of our bank clients to Barcelona as some in the financial industry face a potential ‘Kodak moment’. In the face of industry disruption, there is a need for fundamental change or they will go the way of Kodak after digital cameras, newspapers after digital media, and telecoms after digital communication. […]