This article was co-written by Caterina Conte and Gunes Kocabag. “What is this method called?” was the question the Director of Vaccination in Cameroon’s Ministry of Health asked us after four days of collaborating in a workshop in Kampala, Uganda. She was referring to the systems-thinking approach we had been applying to the work of […]
How often does the name of a tech company become a verb? The fact that we now “uber” somewhere in the same way we “google” something, is a sign of the disruption that transformed the way people move around. The market for shared-mobility (including ride-hailing, ride-sharing and mobility-as-a-service), which is estimated at $54 billion today […]
Consumer expectations everywhere have dramatically increased. The ‘new normal’ is to have access to everything at your fingertips. While new players are emerging fast to meet consumer needs “on-demand” , existing companies are racing to make their offers more immediate, contextual, flexible and frictionless.