How to apply human-centred system thinking

Posted by on Jul 28, 2017 in Innovation Strategy | No Comments
How to apply human-centred system thinking

Private companies and social organisations have practiced system thinking for more than 20 years to analyse and solve problems with multiple moving parts. However, systems are complex, and the rapidly changing context of the world today adds another layer to this complexity. As we learned in a recent project with one of the world’s largest […]

Why capacity building fits in global development

Posted by on Jul 24, 2017 in Innovation Strategy | No Comments
Why capacity building fits in global development

This article was co-written by Caterina Conte and Gunes Kocabag. “What is this method called?” was the question the Director of Vaccination in Cameroon’s Ministry of Health asked us after four days of collaborating in a workshop in Kampala, Uganda. She was referring to the systems-thinking approach we had been applying to the work of […]

The next successful mobility solutions will go beyond meeting functional needs

Posted by on May 29, 2017 in Innovation Strategy | No Comments
The next successful mobility solutions will go beyond meeting functional needs

How often does the name of a tech company become a verb? The fact that we now “uber” somewhere in the same way we “google” something, is a sign of the disruption that transformed the way people move around. The market for shared-mobility (including ride-hailing, ride-sharing and mobility-as-a-service), which is estimated at $54 billion today […]

Are you sure you want to organise a hackathon?

Posted by on May 26, 2017 in Innovation Strategy | No Comments
Are you sure you want to organise a hackathon?

This article was co-written by Aldo de Jong and Yannick Rennhard. The idea of a hackathon is quite intriguing: bring together a group of developers and let them forget their daily routine for a moment. Let them explore. Let them collaborate with no agenda, with just fellow developers, their creativity and their code. Letting go […]

From commoditisation to innovation: An oral history of commercial PCs

Posted by on May 24, 2017 in Innovation Strategy | No Comments
From commoditisation to innovation: An oral history of commercial PCs

Industry insiders across the B2B computing hardware value chain reflect on the evolving state of PC sales and remain hopeful that the new device-as-a-service business model will lead to growth   When Steve Jobs heralded the post-PC era in 2010, it was characteristically hyperbolic, but it wasn’t exactly news. As several experts like Harvard Business […]

Finding your perfect proposition – for now

Posted by on Mar 2, 2017 in Innovation Strategy | No Comments
Finding your perfect proposition – for now

This post originally appeared on the Startupbootcamp blog.  Every year, we run a workshop for our cohort of 10 startups at Startupbootcamp IoT & Data Tech on ‘finding your perfect value proposition’. One year on, I realise this was the wrong assignment. Startups have to innovate in hard mode: they’re building the plane while flying […]

Are you sure you want to innovate like a startup?

Posted by on Jan 18, 2017 in Innovation Strategy | No Comments
Are you sure you want to innovate like a startup?

Co-authored by Aldo de Jong and Harry Wilson from Claro Partners and Pascal Bouvier, fintech venture capital investor. Let’s paint some broad strokes: a startup throws mud at the wall and see’s what sticks, with a 0.2% success rate or less. A corporation makes more planned, but slower, moves and hits around a 12.5% success […]

The growing importance of anthropology in the C-Suite

Posted by on Sep 29, 2016 in Innovation Strategy | No Comments
The growing importance of anthropology in the C-Suite

“Anthropology is to engage in radical agitation.” Those were the words from John F Sherry that kicked off this year’s EPIC Conference. It was a spirited start from the well-respected professor of marketing and anthropology, on the stage at The University of Minnesota. The Ethnographic Praxis in Industry Conference (EPIC) is the gathering of the […]

“We´ve succeeded. Now what?”

Posted by on Sep 28, 2016 in Innovation Strategy | No Comments
“We´ve succeeded. Now what?”

For more than six years, Claro has been engaging with all kinds of clients, from startups to Fortune 500 companies. We do this intentionally, because as innovation consultants, we need to understand both extremes, their attitudes and approaches in the face of disruption. While startups may fail fast and adapt quickly, corporations demonstrate how to […]

Rethinking vaccination records in South Asia

Posted by on Apr 13, 2016 in Innovation Strategy | No Comments
Rethinking vaccination records in South Asia

A story from the field A large crowd of Halima’s friends and neighbours accompany us as we make our way through the maze leading to her house in a village in Vaishali district, Bihar, India. Even after mentioning that we’d like to have a conversation with her in private, several women and children hover behind […]

Did you ever really trust VW?

Posted by on Nov 11, 2015 in Innovation Strategy | No Comments

“We broke the most important part of our vehicles,” VW laments on a special section of its website, “your trust.” The website post goes on to promise that winning back that trust is the company’s number one priority. Thanks VW. It means a lot to read those words, especially in a post just above your […]