End-to-End Innovation Toolkit - Claro Partners
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End-to-End Innovation Toolkit

End-to-End Innovation Toolkit

Capacity Building

How can we transform an established banking culture to encourage intrapreneurship and innovation?

During a three-month project, we developed processes and tools to guide startups and the innovation team of an Australian insurance company through the creation of new business models.


We leveraged our expertise in networked business models and startup engagement to conduct two bootcamps that produced new offers that were eventually launched.


Our client was looking to collaborate with startups to identify user needs, develop solutions and launch new services in the next six months. We were tasked to help their strategic innovation department incubate revenue-generating business ideas.


We developed a toolkit with frameworks and exercises on user research, ideation, prototyping and validation. The project culminated in two week-long bootcamps where we combined lectures and exercises.


Two services were launched within six months of the project ending. In addition, the strategic innovation team embraced the people-centric approach that we advanced.